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What is a KPI? (Part III) #MSHUnderReview

I’ve reviewed what a KPI is and why you should be measuring them, so it’s only natural we move onto actually defining and measuring KPIs.

Let’s get started so I can keep my promise of a short and to-the-point post series…

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What is a KPI? (Part II) #MSHUnderReview

Last week, I reviewed what a KPI is in Part I of a three part series on key performance indicators. This week I’m moving onto “the why”. To keep it short and to the point (as I promised), here are five reasons you should be measuring KPIs.